Compassionate Collections (Canada)
Canadian businesses are facing unprecedented hardships as a result of the COVID-19 outbreak. No customers means no income, leaving businesses unable to pay creditors. Now is the time for a fresh look at how agency leadership and staff can interact with businesses to achieve more positive outcomes. To ensure efficient and sensitive approaches to collections, agencies need additional insights to inform pandemic-related communications, prioritisations, and procedures. While information from traditional in-house sources as well as the impacted companies themselves must be considered, agencies will find a broader view of trends, targets, and models invaluable for adjusting operations in today’s business climate.
Webinar replay: Join Dun & Bradstreet Senior Economist Adam Morehouse, financial solutions expert Christie Zuk, and Dun & Bradstreet Area Vice President for Canadian Government Tom Marsden for an interactive discussion on significant changes, best practices, data resources, and innovative actions for government revenue collections during the pandemic.